SERVICES

Complete machine design, engineering and integration capabilities

Manufacturing

We manufacture our machine parts in-house and control the entire manufacturing process. This lets us follow our stringent quality control standards. We take great pride in making sure that each piece of equipment works to your satisfaction. Our machines are backed by a responsive team of technicians who support after-sales-activities.

Research and Development

To support our continued commitment to innovation, we are constantly testing new processes and techniques. Creating equipment with expanded capabilities and developing new processing methods.

Custom Solutions

Arcobaleno is more than just an equipment manufacturer. Every machine we sell is customized to specific requirements. We are solution driven, helping companies do business more efficiently and profitably. We look for opportunities to collaborate with customers to develop innovative solutions to difficult problems.

The Arcobaleno Advantage:

Our "Try Before You Buy" program allows you to see how a particular piece of equipment performs before you buy it! We will try your product recipe before you purchase any machine at no cost to you!

PRODUCT TESTING

Try before you buy...

In an effort to ensure each customer's success with our machines, we maintain a testing center where you can have your very own recipes tested for quality.

There is absolutely NO FEE for this service!

Our experienced technicians will provide confidential results, which can be used to confirm equipment selection, tooling, sizing and optional accessories.

FACTORY ACCEPTED TESTING

Before your equipment ships...

The goal of Factory Accepted Testing (F.A.T.) is to demonstrate the machine, identify and solve any problems at the factory, where the cost and time investment of doing so is much less than in the field.

We run each piece of equipment to ensure the system / machine is manufactured 100% to your satisfaction. F.A.T. also gives you an opportunity to become familiar with the machine, its operation and production capabilities.

FACTORY TRAINING

Training at our factory will help your business...

Factory training will improve your Return on Investment (ROI) and make your job easier. Our hands-on training will provide a better working knowledge of our equipment, ease of operation, safety tips and maintenance practices.
We will provide you with:

• Tips & tricks from our experts
• Time and labor-saving resources and capabilities
• Optional video of your session for future reference

Field training to assist in the start-up of you new machine is also available as an additional service.



AFTER-SALE SERVICE & SUPPORT

Post-sale satisfaction...

We offer support to all customers, regardless of how long you have had your machine. If you have any questions or issues regarding your machine, please contact us at:

Tel: 717.394.1402 or info@arcobalenollc.com.

When contacting us, please have your serial number and model number available so we can assist you based on your machine's individual specifications.